Support
We’re here when you need us.
Documentation, downloads, security and trust materials, plus a direct line for rollout questions—organized so operators, finance, and IT reviewers pull from the same sources.
DocsDownloadsSecurityTrustSame materials your workspace reviewers expect—grouped, not scattered.
Same view as operators
Support that speaks the same language as your workspace.
A quick preview of how timeline-style context appears in the product—so expectations match what teams see after sign-in.
Unified Timeline
One command view of operations
Workspace: MSLEOXSite: Gate ARole: Operator
Access
Gate A granted · Rahul Sharma
08:42 · Badge 1042 · policy verified
Workforce
Rahul Sharma checked in
08:35 · Main entrance · Shift A
Operator support
What we help with
We focus on honest answers about what is live in your tier, what needs guided activation, and how modules stack—without inventing integrations or maturity you have not bought.
- Workforce, attendance exports, and workspace onboarding
- Surveillance, access, and NetworkSearch scope—Growth+, guided, or contract-led paths
- How MANPRA sits above device-only stacks: workspace timeline and modules vs box SKUs—Dahua protocol and device-facing paths exist in the product for real customer deployments and test environments—we describe what is live for your tenant, not a global “official partnership” badge. Hikvision-aligned integration is a roadmap and scoping lane. Treat it as future or contract-specific unless your agreement with MANPRA explicitly states current production coverage for your SKUs.
- Trust, security, and documentation for procurement reviews
Support request
We route and respond to requests.